ࡱ> ) Vbjbjmm qdddd,Y$$$$$$3$3$3$P$'(3$ּ6=?>?>?>?@L@(1333333$HRW9$@??@@W$$?>?>HJJJ@$?>$?>1J@1JJ!?> '=BN0ּCC,d$}@@J@@@@@WWJ@@@ּ@@@@@@@@@@@@@ ": Voluntary Product Accessibility Template (VPAT) Version 2.0 October 2017  TOC \o "1-1" \h \z \u  HYPERLINK \l "_Toc494785514" Voluntary Product Accessibility Template (VPAT)  PAGEREF _Toc494785514 \h 1  HYPERLINK \l "_Toc494785515" About This Document  PAGEREF _Toc494785515 \h 1  HYPERLINK \l "_Toc494785516" Essential Requirements and Best Practices for Information & Communications Technology (ICT) Vendors  PAGEREF _Toc494785516 \h 2  HYPERLINK \l "_Toc494785517" [Company] Accessibility Conformance Report  PAGEREF _Toc494785517 \h 10  About This Document This document is broken into two main sections: Essential Requirements and Best Practices for using the VPAT to complete an Accessibility Conformance Report The VPAT Template Please carefully review the Essential Requirements and Best Practices sections before using the VPAT to create an Accessibility Conformance Report. The VPAT 2.0 template now includes criteria from WCAG 2.0 and EN 301 549, as well as the Revised Section 508 Standards and Section 255 guidelines. Voluntary Product Accessibility Template and VPAT, including the template format, are Federally Registered Service Marks of the Information Technology Industry Council (ITI). VPAT 2.0 users agree not to deviate materially from the template format provided by ITI, and to use the service mark () where appropriate. Essential Requirements and Best Practices for Information & Communications Technology (ICT) Vendors This section provides guidance for reporting product conformance for three major accessibility standards and guidelines using the VPAT to produce the Accessibility Conformance Report. Deviating from these guidelines precludes vendors from referencing the template by name and/or the VPAT acronym. The purpose of these essential requirements and best practices are to promote accurate and consistent reporting of product accessibility information. The VPAT is a template used to document a product's conformance with accessibility standards and guidelines. The purpose of the VPAT is to assist customers and buyers in making preliminary assessments regarding the availability of commercial "Electronic and Information Technology," also referred to as Information and Communication Technology (ICT) products and services with features that support accessibility. Getting Started Before creating a report, read all of the materials provided in this document. The Information Technology Industry Council (ITI) provides the VPAT. Use of the template and service mark does not require membership in ITI. Determine which accessibility standards/guidelines will be included in the product conformance report It is the vendors responsibility to maintain the integrity of the data in the report. Essential Requirements for Authors The following are the minimum requirements to be a VPAT. The VPAT name and template are registered service marks of ITI. Use of the VPAT template and name requires the inclusion of the registered service mark (i.e., VPAT). Users of the VPAT agree not to deviate from the Essential Requirements for Authors. The template file can be used as is or replicated in a different delivery format, for example as HTML or PDF. The only requirement is that the final conformance report must be accessible. A report may contain a minimum of one applicable Standard/Guideline or any combination of the three Standards/Guidelines that are applicable to the product being reported. A report must contain the following content at a minimum: Report Title In the heading format of [Company Name] Accessibility Conformance Report VPAT Heading Information Template version Name of Product/Version Name of Product being reported, including version of the product Product Description A brief description of the product Date Date of report publication. At a minimum, provide the month and year of the report publication. For example, May 2016. If date is included ensure it is clear 4 May 2016 or May 4, 2016. Contact Information Contact Information for follow-up questions. Listing an email is sufficient. Notes Any details or further explanation about the product or the report. This section may be left blank. Evaluation Methods Used Include a description of what evaluation methods were used to complete the VPAT for the product under test. Applicable Standards/Guidelines A clear indication of which Standards/Guidelines this Conformance Report covers. The list must include only the Standards/Guidelines that were used to develop the product. A report must contain a minimum of one Standard/Guideline or any combination of the three Standards. The applicable Standards/Guidelines that may be included are: Revised Section 508, as published in 2017, at HYPERLINK "http://www.section508.gov"www.Section508.gov Web Content Accessibility Guidelines 2.0 or WCAG 2.0 (ISO/IEC 40500), at HYPERLINK "http://www.w3.org/TR/2008/REC-WCAG20-20081211/"http://www.w3.org/TR/2008/REC-WCAG20-20081211/ EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, atHYPERLINK "http://mandate376.standards.eu/standard" http://mandate376.standards.eu/standard This information can be in a table format at the top of the report with the table heading Standards/Guidelines and the reported Standards/Guidelines identified. Alternatively, the Standard/Guideline being reported can be clearly identified in the introductory text of the report. If multiple Standards or Guideline tables are included, each table should also be clearly identified as to the Standard or Guideline the criteria that table represents. Terms Conformance level terms description section Tables for Each Standard or Guideline Tables showing the responses to the criteria. WCAG Conformance Tables The answers in the WCAG success criteria tables are based on the level of conformance being reported (Level A, AA or AAA). These tables are used to answer: 2017 Section 508: Chapter 5 Software Chapter 6 Support Documentation EN 301 549 Standard: Chapter 9 Web Chapter 10 Non-Web Chapter 11 Software Chapter 12 Documentation and Support Services The selected levels of WCAG 2.0 Guidelines. Due to answers applying to multiple criteria, when answering for the 2017 Section 508 or EN 301 549, the answers need to be clear in what individual criteria the answer applies to. It is possible to either use a summary, selecting the worst case for the criteria, or to have separate answers or even tables for software, support documentation, authoring tools, etc., so long as the methodology used is made clear. If not completing a set of Standards such as Section 508 or EN 301 549, then remove the breakdown information and answer only for the WCAG criteria. Conformance Levels The report must list the definition of the terms used in the Conformance Level column. ITI recommends the following terms. If a vendor deviates from the ITI definitions, the vendor shall reference this change in the heading Notes section. If a term is not used it can be removed from the list. The ITI definitions are: Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation. Supports with Exceptions: Some functionality of the product does not meet the criterion. Does Not Support: The majority of product functionality does not meet the criterion. Not Applicable: The criterion is not relevant to the product. Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG 2.0 Level AAA. Note: When filling in the WCAG tables, a response may use 'Supports' where one might otherwise be inclined to use 'Not Applicable'. This is in keeping with HYPERLINK "https://www.w3.org/TR/UNDERSTANDING-WCAG20/conformance.html"WCAG 2.0 Understanding Conformance: 'This means that if there is no content to which a success criterion applies, the success criterion is satisfied. Remarks and Explanations Detailed remarks should be provided in the Remarks and Explanations column to justify your answer in the Conformance Level column. When the conformance level is supports with exceptions or does not support, the remarks should identify: The functions or features with issues How they do not fully support If the criterion does not apply, explain why. If an accessible alternative is used, describe it. In the Section 508 tables, when subsections of criteria do not apply to the product, the section may be summarized or removed as long as an explanation is provided explaining why a criterion does not apply. Another alternative is to leave the table and add a summary why the section doesnt apply. For example, in Chapter 5 the criteria in 502 and 503 will not apply to a web only application, thus those sections can be removed with a summary in the notes for the chapter, or a row in the table. Best Practices for Authors ITI suggests that authors adopt the following best practices when using the VPAT to create an Accessibility Conformance Report. Branding Header: Company logo or branding information Date Changes: If a report is revised, change the report date and explain the revision in the Notes section. Alternately, create a new report and explain in the Notes section that it supersedes an earlier version of the report. Notes: Add any notes applicable to product or the report Additional information about the product version that the document references Any revisions to the document Links to any related documents Additional information describing the product Additional information about what the document does or does not cover Information suggested by the WCAG 2.0 Conformance Claim, atHYPERLINK "http://www.w3.org/TR/WCAG20/" \l "conformance-claims" http://www.w3.org/TR/WCAG20/#conformance-claims Information needed to satisfy ISO/IEC 17050-1:2004, Suppliers Declaration of Conformity Evaluation Methods Used Information to enter may include the following: Testing is based on general product knowledge Similar to another evaluated product Testing with assistive technologies Published test method (provide name, publisher, URL link) Vendor proprietary test method Other test method Remarks and Explanations: This section may include: Information regarding the testing of a given criteria. Information on application dependencies to support accessibility (e.g. OS, app frameworks, browsers recommended). How the customer can find more information about accessibility issues. One method can be to include the bug ID where customers can call the companys customer support to get additional information. Known workarounds for accessibility issues. Legal Disclaimer: Area for any legal disclaimer text required by your organization. Saving Space: To reduce the size of the report it is acceptable to remove sections. Individual criteria cannot be removed, only sections at a time. Section removal is acceptable in four situations: When an entire standard is not being reported on, for example EN 301 549, there should be no references of it in the report. When an entire section is not being reported on because it doesnt apply to the product, for example: Chapter 4: Hardware. Information should be included in the notes for that section why it has been removed. A card reader that doesnt have sound could remove the criteria in section 413 Closed Caption Processing Technologies and just note the why the criteria doesnt apply. If the product is not being evaluated for a level of the criteria (for example Level AAA) then that table may be deleted. If a requesting customer has identified that a section of the standard does not apply, information should be included in the notes that the section has been removed. WCAG 2.0 Tables: The WCAG 2.0 criteria is shown in three tables, Level A, Level AA, and Level AAA. If desired, these tables can be combined into one table. When reporting on a level (A, AA or AAA) all criteria for that level must be answered. Language: Use text appropriate for your audience. Multiple Reports: When using the VPAT to create an Accessibility Conformance Report for complex products it may be helpful to separate answers into multiple reports. For example, when a product is an Authoring Tool that also has web content and documentation. When multiple reports are used for a complex product, it is required to explain this and how to reach the other reports in the Notes section of each report. Criteria Text: To help conserve space in the ITI template only the criteria ID number and a short title have been included. Where possible, links have been included to the standard/guideline. It is acceptable to add the full text of the criteria into the cell if desired to help with understanding. The links to the standards/guidelines can be removed. Ordering of Tables: The order that the standards/guideline tables appear may be changed to facilitate reading. For example, if the Accessibility Conformance Report is for Section 508 only, the WCAG tables may be moved to follow the numbering scheme used in the Section 508 criteria. Guideline Section Heading Rows in Tables: The tables include heading rows to facilitate understanding the context of the criteria. The cells in these rows do not require answers as indicated by Heading cell no response required. It is optional to add a response if desired. The shading of the row is also optional. If removing the heading rows, edit the criteria titles so its clear where they apply. Posting the Final Document Remove the Essential Requirements and Best Practices for Information & Communications Technology (ICT) Vendors section from the template when publishing your Accessibility Conformance Report in final form. A link on page one in the template footnotes contains a hyperlink to this document on the Information Technology Industry Council (ITI) website at: http://www.itic.org. Check for each required item in the VPAT document: The report title [Company Name] Accessibility Conformance Report The VPAT Version 2.0 heading Name of Product/Version Product Description Date Contact Information Notes Evaluation methods used Applicable Standards/Guidelines Terms Report Information Check that there is a response for each criterion for Conformance Level and Remarks and Explanations. Post your final document on your companys web site, or make the document available to customers upon request. Your final document should be accessible. Table Information for VPAT Readers For each of the standards, the criteria are listed by chapter in a table. The structures of the tables are: the first column contains the criteria being evaluated, the second column describes the level of conformance of the product regarding the criteria and the third column contains any additional remarks and explanations regarding the product. When sections of criteria do not apply, or deemed by the customer as not applicable, the section is noted as such and the rest of that table may be removed for that section. When multiple standards are being recorded in this document, the duplicative sections are noted and responded to only one time. The duplicate entry will note the cross reference to the data. [Company] Accessibility Conformance Report VPAT Version 2.0 October 2017 Name of Product/Version: Product Description: Date: Contact information: Notes: Evaluation Methods Used: Applicable Standards/Guidelines This report covers the degree of conformance for the following accessibility standard/guidelines: Standard/GuidelineIncluded In ReportWeb Content Accessibility Guidelines 2.0, at HYPERLINK "http://www.w3.org/TR/2008/REC-WCAG20-20081211/"http://www.w3.org/TR/2008/REC-WCAG20-20081211/Level A (Yes / No ) Level AA (Yes / No ) Level AAA (Yes / No )Section 508 as published in 2017, at HYPERLINK "http://www.section508.gov/"http://www.Section508.gov(Yes / No )EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, at HYPERLINK "http://mandate376.standards.eu/standard"http://mandate376.standards.eu/standard(Yes / No )Terms The terms used in the Conformance Level information are defined as follows: Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation. Supports with Exceptions: Some functionality of the product does not meet the criterion. Does Not Support: The majority of product functionality does not meet the criterion. Not Applicable: The criterion is not relevant to the product. Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA. WCAG 2.0 Report Tables 1 and 2 also document conformance with: EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality). Revised Section 508: Chapter 5 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 602.3 Electronic Support Documentation. Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the HYPERLINK "https://www.w3.org/TR/WCAG20/" \l "conformance-reqs"WCAG 2.0 Conformance Requirements. Table 1: Success Criteria, Level A Notes: CriteriaConformance Level Remarks and ExplanationsHYPERLINK "http://www.w3.org/TR/WCAG20/" \l "text-equiv-all"1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria 9.2.1 (Web) 10.2.1 (non-web document) 11.2.1.1 (Software) 11.2.2.1 (Closed Functionality Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool: Web: Electronic Docs: Software: Closed: Authoring Tool: HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-av-only-alt"1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria 9.2.2 (Web) 10.2.2 (non-web document) 11.2.1.2 (Software) 11.2.2.2.1 and 11.2.2.2.2 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-captions"1.2.2 Captions (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria 9.2.3 (Web) 10.2.3 (non-web document) 11.2.1.3 (Software) 11.2.2.3 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-audio-desc"1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria 9.2.4 (Web) 10.2.4 (non-web document) 11.2.1.4 (Software) 11.2.2.4 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "content-structure-separation-programmatic"1.3.1 Info and Relationships (Level A) Also applies to: EN 301 549 Criteria 9.2.7 (Web) 10.2.7 (non-web document) 11.2.1.7 (Software) 11.2.2.7 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "content-structure-separation-sequence"1.3.2 Meaningful Sequence (Level A) Also applies to: EN 301 549 Criteria 9.2.8 (Web) 10.2.8 (non-web document) 11.2.1.8 (Software) 11.2.2.8 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "content-structure-separation-understanding"1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria 9.2.9 (Web) 10.2.9 (non-web document) 11.2.1.9 (Software) 11.2.2.9 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "visual-audio-contrast-without-color"1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria 9.2.10 (Web) 10.2.10 (non-web document) 11.2.1.10 (Software) 11.2.2.10 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "visual-audio-contrast-dis-audio"1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria 9.2.11 (Web) 10.2.11 (non-web document) 11.2.1.11 (Software) 11.2.2.11 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "keyboard-operation-keyboard-operable"2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria 9.2.15 (Web) 10.2.15 (non-web document) 11.2.1.15 (Software) 11.2.2.15 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "keyboard-operation-trapping"2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria 9.2.16 (Web) 10.2.16 (non-web document) 11.2.1.16 (Software) 11.2.2.16 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "time-limits-required-behaviors"2.2.1 Timing Adjustable (Level A) Also applies to: EN 301 549 Criteria 9.2.17 (Web) 10.2.17 (non-web document) 11.2.1.17 (Software) 11.2.2.17 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "time-limits-pause"2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria 9.2.18 (Web) 10.2.18 (non-web document) 11.2.1.18 (Software) 11.2.2.18 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "seizure-does-not-violate"2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: EN 301 549 Criteria 9.2.19 (Web) 10.2.19 (non-web document) 11.2.1.19 (Software) 11.2.2.19 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-skip"2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria 9.2.20 (Web) 10.2.20 (non-web document) Does not apply 11.2.1.20 (Software) Does not apply 11.2.2.20 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) Does not apply to non-web software 504.2 (Authoring Tool) 602.3 (Support Docs) Does not apply to non-web docsWeb: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-title"2.4.2 Page Titled (Level A) Also applies to: EN 301 549 Criteria 9.2.21 (Web) 10.2.21 (non-web document) 11.2.1.21 (Software) - Does not apply 11.2.2.21 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-focus-order"2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria 9.2.22 (Web) 10.2.22 (non-web document) 11.2.1.22 (Software) 11.2.2.22 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-refs"2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria 9.2.23 (Web) 10.2.23 (non-web document) 11.2.1.23 (Software) 11.2.2.23 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "meaning-doc-lang-id"3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria 9.2.27 (Web) 10.2.27 (non-web document) 11.2.1.27 (Software) 11.2.2.27 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "consistent-behavior-receive-focus"3.2.1 On Focus (Level A) Also applies to: EN 301 549 Criteria 9.2.29 (Web) 10.2.29 (non-web document) 11.2.1.29 (Software) 11.2.2.29 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "consistent-behavior-unpredictable-change"3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria 9.2.30 (Web) 10.2.30 (non-web document) 11.2.1.30 (Software) 11.2.2.30 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "minimize-error-identified"3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria 9.2.33 (Web) 10.2.33 (non-web document) 11.2.1.33 (Software) 11.2.2.33 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "minimize-error-cues"3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria 9.2.34 (Web) 10.2.34 (non-web document) 11.2.1.34 (Software) 11.2.2.34 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "ensure-compat-parses"4.1.1 Parsing (Level A) Also applies to: EN 301 549 Criteria 9.2.37 (Web) 10.2.37 (non-web document) 11.2.1.37 (Software) 11.2.2.37 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "ensure-compat-rsv"4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria 9.2.38 (Web) 10.2.38 (non-web document) 11.2.1.38 (Software) 11.2.2.38 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool: Table 2: Success Criteria, Level AA Notes: CriteriaConformance Level Remarks and ExplanationsHYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-real-time-captions"1.2.4 Captions (Live) (Level AA) Also applies to: EN 301 549 Criteria 9.2.5 (Web) 10.2.5 (non-web document) 11.2.1.5 (Software) 11.2.2.5 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-audio-desc-only"1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: EN 301 549 Criteria 9.2.6 (Web) 10.2.6 (non-web document) 11.2.1.6 (Software) 11.2.2.6 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "visual-audio-contrast-contrast"1.4.3 Contrast (Minimum) (Level AA) Also applies to: EN 301 549 Criteria 9.2.12 (Web) 10.2.12 (non-web document) 11.2.1.12 (Software) 11.2.2.12 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "visual-audio-contrast-scale"1.4.4 Resize text (Level AA) Also applies to: EN 301 549 Criteria 9.2.13 (Web) 10.2.13 (non-web document) 11.2.1.13 (Software) 11.2.2.13 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "visual-audio-contrast-text-presentation"1.4.5 Images of Text (Level AA) Also applies to: EN 301 549 Criteria 9.2.14 (Web) 10.2.14 (non-web document) 11.2.1.14 (Software) 11.2.2.14 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Closed: Authoring Tool:Web: Electronic Docs: Software: Closed: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-mult-loc"2.4.5 Multiple Ways (Level AA) Also applies to: EN 301 549 Criteria 9.2.24 (Web) 10.2.24 (non-web document) Does not apply 11.2.1.24 (Software) Does not apply 11.2.2.24 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) Does not apply to non-web software 504.2 (Authoring Tool) 602.3 (Support Docs) Does not apply to non-web docsWeb: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-descriptive"2.4.6 Headings and Labels (Level AA) Also applies to: EN 301 549 Criteria 9.2.25 (Web) 10.2.25 (non-web document) 11.2.1.25 (Software) 11.2.2.25 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-focus-visible"2.4.7 Focus Visible (Level AA) Also applies to: EN 301 549 Criteria 9.2.26 (Web) 10.2.26 (non-web document) 11.2.1.26 (Software) 11.2.2.26 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "meaning-other-lang-id"3.1.2 Language of Parts (Level AA) Also applies to: EN 301 549 Criteria 9.2.28 (Web) 10.2.28 (non-web document) 11.2.1.28 (Software) Does not apply 11.2.2.28 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "consistent-behavior-consistent-locations"3.2.3 Consistent Navigation (Level AA) Also applies to: EN 301 549 Criteria 9.2.31 (Web) 10.2.31 (non-web document) Does not apply 11.2.1.31 (Software) Does not apply 11.2.2.31 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) Does not apply to non-web software 504.2 (Authoring Tool) 602.3 (Support Docs) Does not apply to non-web docsWeb: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "consistent-behavior-consistent-functionality"3.2.4 Consistent Identification (Level AA) Also applies to: EN 301 549 Criteria 9.2.32 (Web) 10.2.32 (non-web document) Does not apply 11.2.1.32 (Software) Does not apply 11.2.2.32 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) Does not apply to non-web software 504.2 (Authoring Tool) 602.3 (Support Docs) Does not apply to non-web docsWeb: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "minimize-error-suggestions"3.3.3 Error Suggestion (Level AA) Also applies to: EN 301 549 Criteria 9.2.35 (Web) 10.2.35 (non-web document) 11.2.1.35 (Software) 11.2.2.35 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "minimize-error-reversible"3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: EN 301 549 Criteria 9.2.36 (Web) 10.2.36 (non-web document) 11.2.1.36 (Software) 11.2.2.36 (Closed Software) Does not apply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs) 2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Electronic Docs: Software: Authoring Tool:Web: Electronic Docs: Software: Authoring Tool: Table 3: Success Criteria, Level AAA Notes: CriteriaConformance Level Remarks and ExplanationsHYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-sign"1.2.6 Sign Language (Prerecorded) (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-extended-ad"1.2.7 Extended Audio Description (Prerecorded) (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-text-doc"1.2.8 Media Alternative (Prerecorded) (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "media-equiv-live-audio-only"1.2.9 Audio-only (Live) (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "visual-audio-contrast7"1.4.6 Contrast Enhanced (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "visual-audio-contrast-noaudio"1.4.7 Low or No Background Audio (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "visual-audio-contrast-visual-presentation"1.4.8 Visual Presentation (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "http://www.w3.org/TR/WCAG20/"1.4.9 Images of Text (No Exception) Control (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "keyboard-operation-all-funcs"2.1.3 Keyboard (No Exception) (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "time-limits-no-exceptions"2.2.3 No Timing (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "time-limits-postponed"2.2.4 Interruptions (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "time-limits-server-timeout"2.2.5 Re-authenticating (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "seizure-three-times"2.3.2 Three Flashes (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-location"2.4.8 Location (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-link"2.4.9 Link Purpose (Link Only) (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "navigation-mechanisms-headings"2.4.10 Section Headings (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "meaning-idioms"3.1.3 Unusual Words (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "meaning-located"3.1.4 Abbreviations (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "meaning-supplements"3.1.5 Reading Level (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "meaning-pronunciation"3.1.6 Pronunciation (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "consistent-behavior-no-extreme-changes-context"3.2.5 Change on Request (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "minimize-error-context-help"3.3.5 Help (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web:HYPERLINK "http://www.w3.org/TR/WCAG20/" \l "minimize-error-reversible-all"3.3.6 Error Prevention (All) (Level AAA) Also applies to: EN 301 549 Criteria Does not apply 2017 Section 508 Does not applyWeb:Web: 2017 Section 508 Report Notes: Chapter 3: Functional Performance Criteria (FPC) Notes: CriteriaConformance Level Remarks and Explanations302.1 Without Vision302.2 With Limited Vision302.3 Without Perception of Color302.4 Without Hearing302.5 With Limited Hearing302.6 Without Speech302.7 With Limited Manipulation302.8 With Limited Reach and Strength302.9 With Limited Language, Cognitive, and Learning AbilitiesChapter 4: Hardware Notes: CriteriaConformance Level Remarks and Explanations402 Closed FunctionalityHeading cell no response requiredHeading cell no response required402.1 GeneralHeading cell no response requiredHeading cell no response required402.2 Speech-Output EnabledHeading cell no response requiredHeading cell no response required402.2.1 Information Displayed On-Screen402.2.2 Transactional Outputs402.2.3 Speech Delivery Type and Coordination402.2.4 User Control402.2.5 Braille Instructions402.3 VolumeHeading cell no response requiredHeading cell no response required402.3.1 Private Listening402.3.2 Non-private Listening402.4 Characters on Display Screens402.5 Characters on Variable Message Signs403 BiometricsHeading cell no response requiredHeading cell no response required403.1 General404 Preservation of Information Provided for AccessibilityHeading cell no response requiredHeading cell no response required404.1 General405 PrivacyHeading cell no response requiredHeading cell no response required405.1 General406 Standard ConnectionsHeading cell no response requiredHeading cell no response required406.1 General407 Operable PartsHeading cell no response requiredHeading cell no response required407.2 Contrast407.3 Input ControlsHeading cell no response requiredHeading cell no response required407.3.1 Tactilely Discernible407.3.2 Alphabetic Keys407.3.3 Numeric Keys407.4 Key Repeat407.5 Timed Response407.6 Operation407.7 Tickets, Fare Cards, and Keycards407.8 Reach Height and DepthHeading cell no response requiredHeading cell no response required407.8.1 Vertical Reference Plane407.8.1.1 Vertical Plane for Side Reach407.8.1.2 Vertical Plane for Forward Reach407.8.2 Side Reach407.8.2.1 Unobstructed Side Reach407.8.2.2 Obstructed Side Reach407.8.3 Forward Reach407.8.3.1 Unobstructed Forward Reach407.8.3.2 Obstructed Forward Reach407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach408 Display ScreensHeading cell no response requiredHeading cell no response required408.2 Visibility408.3 Flashing409 Status IndicatorsHeading cell no response requiredHeading cell no response required409.1 General410 Color CodingHeading cell no response requiredHeading cell no response required410.1 General411 Audible SignalsHeading cell no response requiredHeading cell no response required411.1 General412 ICT with Two-Way Voice CommunicationHeading cell no response requiredHeading cell no response required412.2 Volume GainHeading cell no response requiredHeading cell no response required412.2.1 Volume Gain for Wireline Telephones412.2.2 Volume Gain for Non-Wireline ICT412.3 Interference Reduction and Magnetic CouplingHeading cell no response requiredHeading cell no response required412.3.1 Wireless Handsets412.3.2 Wireline Handsets412.4 Digital Encoding of Speech412.5 Real-Time Text FunctionalityReserved for futureReserved for future412.6 Caller ID412.7 Video Communication413 Closed Caption Processing TechnologiesHeading cell no response requiredHeading cell no response required413.1.1 Decoding and Display of Closed Captions413.1.2 Pass-Through of Closed Caption Data414 Audio Description Processing TechnologiesHeading cell no response requiredHeading cell no response required414.1.1 Digital Television Tuners414.1.2 Other ICT415 User Controls for Captions and Audio DescriptionsHeading cell no response requiredHeading cell no response required415.1.1 Caption Controls415.1.2 Audio Description ControlsChapter 5: Software Notes: CriteriaConformance Level Remarks and Explanations501.1 Scope Incorporation of WCAG 2.0 AASee HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG section502 Interoperability with Assistive TechnologyHeading cell no response requiredHeading cell no response required502.2.1 User Control of Accessibility Features502.2.2 No Disruption of Accessibility Features502.3 Accessibility ServicesHeading cell no response requiredHeading cell no response required502.3.1 Object Information502.3.2 Modification of Object Information502.3.3 Row, Column, and Headers502.3.4 Values502.3.5 Modification of Values502.3.6 Label Relationships502.3.7 Hierarchical Relationships502.3.8 Text502.3.9 Modification of Text502.3.10 List of Actions502.3.11 Actions on Objects502.3.12 Focus Cursor502.3.13 Modification of Focus Cursor502.3.14 Event Notification502.4 Platform Accessibility Features503 ApplicationsHeading cell no response requiredHeading cell no response required503.2 User Preferences503.3 Alternative User Interfaces503.4 User Controls for Captions and Audio DescriptionHeading cell no response requiredHeading cell no response required503.4.1 Caption Controls503.4.2 Audio Description Controls504 Authoring ToolsHeading cell no response requiredHeading cell no response required504.2 Content Creation or Editing (if not authoring tool, enter not applicable)See HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG section504.2.1 Preservation of Information Provided for Accessibility in Format Conversion504.2.2 PDF Export504.3 Prompts504.4 TemplatesChapter 6: Support Documentation and Services Notes: CriteriaConformance Level Remarks and Explanations601.1 ScopeHeading cell no response requiredHeading cell no response required602 Support DocumentationHeading cell no response requiredHeading cell no response required602.2 Accessibility and Compatibility Features602.3 Electronic Support DocumentationSee HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG section602.4 Alternate Formats for Non-Electronic Support Documentation603 Support ServicesHeading cell no response requiredHeading cell no response required603.2 Information on Accessibility and Compatibility Features603.3 Accommodation of Communication Needs EN 301 549 Report Notes: Chapter 4: HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=22"4.2 Functional Performance Statements (FPS) Notes: CriteriaConformance Level Remarks and Explanations4.2.1 Usage without vision4.2.2 Usage with limited vision4.2.3 Usage without perception of colour4.2.4 Usage without hearing4.2.5 Usage with limited hearing4.2.6 Usage without vocal capability4.2.7 Usage with limited manipulation or strength4.2.8 Usage with limited reach4.2.9 Minimize photosensitive seizure triggers4.2.10 Usage with limited cognition4.2.11 PrivacyChapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=23"5: Generic Requirements Notes: CriteriaConformance Level Remarks and Explanations5.1 Closed functionalityHeading cell no response requiredHeading cell no response required5.1.2 GeneralHeading cell no response requiredHeading cell no response required5.1.2.1 Closed functionalitySee 5.2 through 13See information in 5.2 through 135.1.2.2 Assistive technologySee 5.1.3 through 5.1.6See information in 5.1.3 through 5.1.65.1.3 Non-visual accessHeading cell no response requiredHeading cell no response required5.1.3.1 General5.1.3.2 Auditory output delivery including speech5.1.3.3 Auditory output correlation5.1.3.4 Speech output user control5.1.3.5 Speech output automatic interruption5.1.3.6 Speech output for non-text content5.1.3.7 Speech output for video information5.1.3.8 Masked entry5.1.3.9 Private access to personal data5.1.3.10 Non-interfering audio output5.1.3.11 Private listening5.1.3.12 Speaker volume5.1.3.13 Volume reset5.1.3.14 Spoken languages5.1.3.15 Non-visual error identification5.1.3.16 Receipts, tickets, and transactional outputs5.1.4 Functionality closed to text enlargement5.1.5 Visual output for auditory information5.1.6 Operation without keyboard interfaceHeading cell no response requiredHeading cell no response required5.1.6.1 Closed functionalitySee 5.1.3.1 through 5.1.3.16See information in 5.1.3.1 through 5.1.3.165.1.6.2 Input focus5.2 Activation of accessibility features5.3 Biometrics5.4 Preservation of accessibility information during conversion5.5 Operable partsHeading cell no response requiredHeading cell no response required5.5.1 Means of operation5.5.2 Operable parts discernibility5.6 Locking or toggle controlsHeading cell no response requiredHeading cell no response required5.6.1 Tactile or auditory status5.6.2 Visual status5.7 Key repeat5.8 Double-strike key acceptance5.9 Simultaneous user actionsChapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=28"6: ICT with Two-Way Voice Communication Notes: CriteriaConformance Level Remarks and Explanations6.1 Audio bandwidth for speech (informative)Heading cell no response requiredHeading cell no response required6.2 Real-time text (RTT) functionalityHeading cell no response requiredHeading cell no response required6.2.1.1 RTT communication 6.2.1.2 Concurrent voice and text 6.2.2.1 Visually distinguishable display6.2.2.2 Programmatically determinable send and receive direction6.2.3 Interoperability6.2.4 Real-time text responsiveness6.3 Caller ID6.4 Alternatives to voice-based services6.5 Video communicationHeading cell no response requiredHeading cell no response required6.5.1 General (informative)Heading cell no response requiredHeading cell no response required6.5.2 Resolution6.5.3 Frame rate6.5.4 Synchronization between audio and video6.6 Alternatives to video-based services Chapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=31"7: ICT with Video Capabilities Notes: CriteriaConformance Level Remarks and Explanations7.1 Caption processing technologyHeading cell no response requiredHeading cell no response required7.1.1 Captioning playback7.1.2 Captioning synchronization7.1.3 Preservation of captioning7.2.1 Audio description playback7.2.2 Audio description synchronization7.2.3 Preservation of audio description 7.3 User controls for captions and audio descriptionChapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=32"8: Hardware Notes: CriteriaConformance Level Remarks and Explanations8.1.1 Generic requirementsHeading cell no response requiredHeading cell no response required8.1.2 Standard connections 8.1.3 Colour8.2 Hardware products with speech outputHeading cell no response requiredHeading cell no response required8.2.1.1 Speech volume range8.2.1.2 Incremental volume control8.2.2.1 Fixed-line devices8.2.2.2 Wireless communication devices8.3 Physical access to ICTHeading cell no response requiredHeading cell no response required8.3.2.1 Change in level8.3.2.2 Clear floor or ground space8.3.2.3.1 General 8.3.2.3.2 Forward approach8.3.2.3.3 Parallel approach8.3.2.4 Knee and toe clearance width8.3.2.5 Toe clearance8.3.2.6 Knee clearance8.3.3.1.1 Unobstructed high forward reach8.3.3.1.2 Unobstructed low forward reach8.3.3.1.3.1 Clear floor space8.3.3.1.3.2 Obstructed (< 510 mm) forward reach8.3.3.1.3.3 Obstructed (< 635 mm) forward reach8.3.3.2.1 Unobstructed high side reach8.3.3.2.2 Unobstructed low side reach8.3.3.2.3.1 Obstructed (d"255 mm) side reach8.3.3.2.3.2 Obstructed (d"610 mm) side reach8.3.4 Visibility8.3.5 Installation instructions8.4 Mechanically Operable partsHeading cell  no response requiredHeading cell  no response required8.4.1 Numeric keys8.4.2.1 Means of Operation of mechanical parts8.4.2.2 Force of operation of mechanical parts8.4.3 Keys, tickets and fare cards8.5 Tactile indication of speech mode Chapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=39"9: Web (see WCAG 2.0 section) Notes: Chapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=43"10: Non-web Documents Notes: CriteriaConformance Level Remarks and Explanations10.1 GeneralHeading cell no response requiredHeading cell no response required10.2 Document success criteriaHeading cell no response requiredHeading cell no response required10.2.1 through 10.2.38See HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG section10.2.39 Caption positioning10.2.40 Audio description timingChapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=53"11: Software Notes: CriteriaConformance Level Remarks and Explanations11.2.1 Software success criteria (excluding closed functionality)See HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG section11.2.2 Software success criteria (closed functionality)See HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG section11.3 Interoperability with assistive technologyHeading cell no response requiredHeading cell no response required11.3.1 Closed functionality (informative)Heading cell no response requiredHeading cell no response required11.3.2 Accessibility servicesHeading cell no response requiredHeading cell no response required11.3.2.1 Platform accessibility service support for software that provides a user interfaceSee 11.3.2.5 through 11.3.2.17See information in 11.3.2.5 through 11.3.2.1711.3.2.2 Platform accessibility service support for assistive technologiesSee 11.3.2.5 through 11.3.2.17See information in 11.3.2.5 through 11.3.2.1711.3.2.3 Use of accessibility services11.3.2.4 Assistive technology11.3.2.5 Object information11.3.2.6 Row, column, and headers11.3.2.7 Values11.3.2.8 Label relationships11.3.2.9 Parent-child relationships11.3.2.10 Text11.3.2.11 List of available actions11.3.2.12 Execution of available actions11.3.2.13 Tracking of focus and selection attributes11.3.2.14 Modification of focus and selection attributes11.3.2.15 Change notification11.3.2.16 Modifications of states and properties11.3.2.17 Modifications of values and text11.4 Documented accessibility usageHeading cell no response requiredHeading cell no response required11.4.1 User control of accessibility features11.4.2 No disruption of accessibility features11.5 User preferences11.6 Authoring toolsHeading cell no response requiredHeading cell no response required11.6.1 Content technologyHeading cell no response requiredHeading cell no response required11.6.2 Accessible content creation (if not authoring tool, enter not applicable)See HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG section11.6.3 Preservation of accessibility information in transformations11.6.4 Repair assistance11.6.5 TemplatesChapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=73"12: Documentation and Support Services Notes: CriteriaConformance Level Remarks and Explanations12.1 Product documentationHeading cell no response requiredHeading cell no response required12.1.1 Accessibility and compatibility features12.1.2 Accessible documentationSee HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG section12.2 Support ServicesHeading cell no response requiredHeading cell no response required12.2.2 Information on accessibility and compatibility features12.2.3 Effective communication 12.2.4 Accessible documentationSee HYPERLINK \l "WCAG"WCAG 2.0 sectionSee information in WCAG sectionChapter HYPERLINK "http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.02_60/en_301549v010102p.pdf" \l "page=74"13: ICT Providing Relay or Emergency Service Access Notes: CriteriaConformance Level Remarks and Explanations13.1 Relay services requirementsHeading cell no response requiredHeading cell no response required13.1.2 Text relay services13.1.3 Sign relay services13.1.4 Lip-reading relay services13.1.5 Captioned telephony services13.1.6 Speech to speech relay services13.2 Access to relay services13.3 Access to emergency services Legal Disclaimer (Company) Include your company legal disclaimer here, if needed     Page  PAGE 9 of  NUMPAGES 44 Page  PAGE 1 of  NUMPAGES 44 Page  PAGE 21 of  NUMPAGES 44 __________________________________ Voluntary Product Accessibility Template and VPAT are registered service marks of the  ()/012:=>EFGKLMdeȮȗiRA959h Gjh U h4h)Y7CJOJPJQJaJ-h "5B*CJOJPJQJ\^JaJph-h&:5B*CJOJPJQJ\^JaJph-hy$5B*CJOJPJQJ\^JaJph-h=5B*CJOJPJQJ\^JaJph3h&:h "5B*CJ OJPJQJ\^JaJ ph3h&:h25B*CJ OJPJQJ\^JaJ phhih+dhiH*OJQJ h*hi h'1hi2>KL/ C E F Z 4 gde. & F&dx^&gd+. & Fdx^`gd+m$ dxgd+gdG dgd)Y70 $da$gdV' $da$gd2 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